Também veremos a diferença entre a escrita formal e informal. Ready?
📧 E-mail Vocabulary 📩
In business, people tend to write emails to:
- Clarify something
- Confirm something
- Follow up on something
- Let someone know about something
- Answer a question
- Ask a question
- Thank someone for something
- Update someone
/w=3840,quality=90,fit=scale-down)
The Email Structure
- Greeting: How are you?
- Paragraph 1: I’m writing because…
- Paragraph 2: Could you…?
- Paragraph 3: Thanks
- Paragraph 4: Signing off
/w=3840,quality=90,fit=scale-down)
👋Greetings:
- Hello
- Hi John,
- John,
- Dear John (for something more formal)
- Dear Sir/ Dear Madam (formal - if you don’t know the name of the recipient)
- To whom it may concern (very formal - more generally )
Save “Hello,” “Hi” and “Hey” for when you want to create an informal tone.
- Hi!
- Hey, what’s up?
- How’s it going?
- Hey, how have you been?
- Hey, what’s going on?
- Long time no see! (this is Informal, not correct grammar)
❓Paragraph 1: The reason/purpose
“I’m writing because ___”
- I’m just writing…
- Just a (quick) note…
- Just a short note to follow up on…
❗Paragraph 2: The request
Could you send the report by Tuesday?
Are you coming to the workshop? Would you let me know?
I would like to attend the training next Tuesday. Please can you let me know the start time?
I regret to inform you that the program will be discontinued
I was wondering if you know where the part is?
I’m writing because Mrs. Jenna requested me to tell you that…
I'm writing to ask about your Report Writing workshop.
I am writing with regard to the last report you’ve sent me…
I am writing with regard to the document
Rapport and Friendly Tone
- If you could let us have this information as soon as possible, it would be great.
- If you could forward me that e-mail, that would be great.
- If you could submit your report by Friday, it would be great.
Could you confirm the deadline, please?
Would you like me to attach the meeting notes?
😄Paragraph 3: Saying thanks
- I look forward to hearing from you - formal
- I look forward to your reply - formal
- Looking forward to hearing from you - less formal
- Thank you in advance
- Thanks for your attention
If you want them to contact you if they need more information, you can write:
- For further information, please do not hesitate to contact me - (formal)
- Please let me know if you have any questions - (formal)
- Do not hesitate to contact me if you need any assistance - (formal)
- Let me know if you need anything else - (informal)
🏁Paragraph 4: Signing off
- Sincerely, (formal)
- Best regards, (less formal)
- Kind regards, (less formal)
- Best, (informal)
- Best wishes, (informal)
- All the best, (informal)
- Thanks,
- [Your name here]
- Hugs
- xoxo
- [your name here] you can just do a dash and your name. (- John Doe)
- Cheers
- Take care
How to refer to people in emails:
Usually, when in an office setting, these will work:
- [Person’s first name]
- /Ms./Mrs./Dr. [Last name] (More formal)
- [Person’s first and last name] (More formal)
/w=3840,quality=90,fit=scale-down)
🤵♂️ Formal vs. Informal Communication 💁♀️
For example:
- “I regret” is more formal than “I am sorry”;
- “Advise” is more formal than “tell”;
- “Increase” is more formal than “go up”;
- “Receive” is more formal than “get”.
- FORMAL: I am writing to enquire about your Report Writing workshop.
INFORMAL: I'm writing to ask about your Report Writing workshop.
- FORMAL: This is due to the fact that one of our staff was sick.
INFORMAL: This is because one of our staff was sick.
- FORMAL: If you require any further information, please contact me.
INFORMAL: If you need any more information, please call me.
- FORMAL: I regret to advise you that there have been some problems.
INFORMAL: I'm sorry to say there have been some problems.
- FORMAL: I have to inform you that I will not be able to attend the workshop.
INFORMAL: I have to let you know I won't be able to go to the workshop.
- FORMAL: Please find enclosed our proposal.
INFORMAL: I've enclosed our proposal.
- FORMAL: We have been forced to postpone the project.
INFORMAL: We have to postpone the project.
Hi, Mr. Reed,
This email is to inquire about the website audit services you posted on your website.
I’d like to request further information with regard to your pricing as well as the scope of the work that will be performed, including specific services that can be expected.
I look forward to receiving your response.
Best regards,
Edna
Hi Linda,
How's it going?
Sorry I haven't been in touch for such a long time but I've had exams so I've been studying every free minute.
Anyway, I'd love to hear all your news and I'm hoping we can get together soon to catch up. We just moved to a bigger flat so maybe you can come and visit one weekend?
Looking forward to hearing from you!
Helga
📧 E-mail Vocabulary - Practice 👔
Online Activities 🖥️
Study Links 🔗
